Erzenler Et Sofrası
KVKK Disclosure Text
Information regarding the processing of your personal data within the scope of Law No. 6698 on the Protection of Personal Data.
1. Data Controller
Within the scope of Law No. 6698 on the Protection of Personal Data ('KVKK'), Erzenler Et Sofrası processes your personal data as the data controller to the extent described below.
2. Personal Data Processed
Depending on the service provided, the following personal data may be processed: • Name and surname • Phone number • Email address • Delivery address • Order information • Reservation information • Table number (for QR orders) • Customer notes • Payment information (excluding parts processed by the payment infrastructure) • IP address, device information, and technical usage records
3. Method of Personal Data Collection
Your personal data is collected through automated or partially automated means via the website, QR Menu system, online order screen, reservation forms, contact forms, and electronic communication channels.
4. Purposes of Personal Data Processing
The collected data may be processed for the following purposes: • Creation of orders • Order preparation and delivery • Reservation management • Providing customer support • Order status notifications • Improving service quality • Ensuring security • Fulfillment of legal obligations
5. Legal Grounds
Your personal data may be processed based on the legal grounds specified in Articles 5 and 6 of the KVKK, including the establishment and performance of a contract, fulfillment of legal obligations, legitimate interest, and explicit consent.
6. Transfer of Data
Your personal data may be shared with payment institutions, technical infrastructure providers, delivery services, official authorities, or legally authorized bodies only to the extent necessary for the provision of the service.
7. Retention Period
Personal data is retained only for as long as the processing purpose continues or for the period specified in applicable legislation. Upon expiry, it is securely deleted, anonymized, or destroyed.
8. Data Security
Erzenler Et Sofrası applies up-to-date technical and administrative security measures to protect the confidentiality of personal data. Necessary precautions are taken to prevent unauthorized access, data loss, and misuse.
9. Rights of the Data Subject
Within the scope of Article 11 of the KVKK, you have the right to: • Learn whether your personal data is being processed, • Request information if it has been processed, • Learn the purpose of processing, • Request correction of data, • Request deletion or destruction, • Request compensation for damages in the event of unlawful processing.
10. Application Method
You may submit your requests under the KVKK by contacting Erzenler Et Sofrası in accordance with current legislation. Applications will be concluded as soon as possible and within the statutory timeframes.